About this page
This page explains what information Bill2Books stores when you use the app and website, why, how long it is kept, and how to delete it.
Information we store
- Account: your email address and/or mobile number, your name, and your password (stored only as a one-way hash, never in readable form).
- Business: store name, address, phone number, GSTIN, and the billing details you enter for our invoices.
- Invoices: the invoice files you upload, the text read from them, the details extracted (supplier, invoice number, dates, amounts, line items), your review corrections, and the purchase entries created from them.
- Connected software: the address of the accounting software you connect and its API key and secret, stored encrypted.
- Subscription and payments: your plan, payment status and amounts, and the tax invoices we issue to you. Card and UPI details are entered on Razorpay's payment page and are not stored by Bill2Books.
- Devices: device name, type and app version, used for device limits.
- Security records: sign-in and account events, including the IP address they came from.
- Support: the messages you send us through Help & Support.
How we use it
To run the service you signed up for: reading your invoices, letting you review them, creating purchase entries, sending them to the accounting software you connect, billing your subscription, keeping your account secure, and answering support requests.
Uploaded invoice files
The original invoice file is deleted from our servers automatically once it has been read — normally within about 15 minutes of processing, and in any case about 24 hours after upload. The text and details read from the invoice stay in your account until you delete them or delete your account.
Who else receives your information
- Invoice reading happens on Bill2Books' own servers; invoice contents are not sent to third-party OCR or AI services.
- Razorpay processes subscription payments. It receives the amount and internal reference numbers from us, and the payment details you enter on its page.
- The accounting software you connect receives the purchase entries you choose to send.
- The app and website do not include third-party analytics or advertising trackers.
How long we keep it
Your information is kept while your account exists, except uploaded invoice files, which are deleted automatically as described above. Database backups are kept for 14 days, so deleted information can remain in a backup for up to 14 days before it is overwritten.
Deleting your account
You can delete your account in the app under Profile → Delete account. Deletion signs you out on every device, cancels your subscription and any AutoPay mandate, and permanently deletes your stores, uploaded invoices and everything extracted from them, purchase entries, connected-software credentials, devices, notifications and support messages.
Some records are kept after deletion, with your name, email and mobile number removed from your account: tax invoices we issued to you and payment records (financial record-keeping), and security records of account activity. Tax invoices keep the billing details printed on them, because an issued invoice cannot be changed.
Contact
Questions about this page or your information: [email protected].